How to Apply and Check Status for New Gas Connection?

Getting SSGC New Connection is a straightforward process designed to provide customers with access to natural gas efficiently. Applicants can easily submit their requests online or visit a local office, ensuring they have the necessary documents ready, such as proof of ownership and identification. Once the application is submitted, SSGC will process it and conduct a site survey if needed. The entire process may take some time, but SSGC aims to streamline it for quicker access to gas services.

• How to Register SSGC Complain
• SSGC Helpline Numbers

How to Check Your Application Status?

1. Visit the SSGC Website: Navigate to the SSGC website.
2. New Connection Tab: Click on the “New Connection” tab.
3. Check Application Status: Select the “Check Application Status” option.
4. Enter Your CNIC Number: Provide your CNIC number and click “Submit.”
5. View Your Application Status: Your application status will be displayed.

Reasons for Delays

Delays in processing applications may occur because the previous quota system, which prioritized certain areas, has been removed. Now, applications are processed on a first-come, first-served basis.

Application Status Updates

• In Process: Your application is being worked on and may take a few days.
• Survey Offered: An SSGC representative will visit your site to assess the feasibility of your connection.
• Rejected: Your application was not approved. Check the reason for rejection and resubmit with corrections.
• Demand Notice Issued: A notice has been sent for payment to complete your connection process.

Application Process Overview

The process for getting a new gas connection can take a long time, sometimes over a year. However, SSGC is working to make it faster.

If you applied several months ago, you should know that SSGC publishes a merit list based on application dates. If you applied before the date listed for your area, you might move ahead in the queue. You can also request a survey if you applied early and meet the criteria.

Note: SSGC recommends applying directly rather than hiring an agent, as the process is the same for everyone.

New Meter Charges

The monthly fee for a normal domestic gas meter is Rs 40. This meter remains the property of SSGC. Charges vary for other types of customers based on approved regulations.

Steps to Get a New Gas Connection

1. Visit the Regional Office: Go to the nearest SSGC office.
2. Required Documents:

• Signed Gas Sales Contract
• House Line Plan
• House Line Installation Certificate
• Copy of your CNIC

1. Obtain Challan Form: Get the bill for the security deposit and other charges.
2. Deposit the Charges: Pay the amounts listed on the challan form.

Once these steps are completed, SSGC will process your application.

Requirements for Gas Connection

To apply, you need:

• A copy of your CNIC
• Proof of home ownership
• A recent gas bill from a neighbor

Submit these documents with your application and keep the receipt.

SSGC Operations in Different Regions

Lahore

SSGC does not operate here; Sui Northern Gas Pipelines Limited (SNGPL) handles gas distribution.

Karachi

To apply for a new connection, visit an SSGC office or use their online portal.

Application Submission in Karachi

1. Submit Application: Fill out the form online or in person.
2. Required Documents: Include your CNIC, property ownership proof, and a recent photo.
3. Demand Notice Payment: After processing, pay the charges listed in the demand notice.
4. Installation: Once paid, SSGC will install the gas meter and pipeline.
5. Safety Inspection: A safety check will be done before activating your gas connection.

Customer Service Support

If you have questions or issues, contact SSGC’s customer service through their helpline or visit their centers.

Follow-Up

If there are delays, follow up with SSGC using the contact details on your demand notice.

Cost of New Connection

The fees for a new gas connection vary by property size and urgency:

Normal Connection Fees

• Up to 10 Marlas: Rs. 1,500 service line charge, total Rs. 6,000.
• Above 10 Marlas: Rs. 3,000 service line charge, total Rs. 7,500.

Urgent Connection Fees

Urgent connection fees are generally higher than normal fees for faster installation.

These fees cover the installation costs and necessary work to connect your property to the gas line.